Terms of Service

Terms of Service

Welcome to GownGown. By accessing or using our website and purchasing products from us, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

General

Throughout this document, "we", "us", and "our" refer to GownGown. "You" and "your" refer to the user, customer, or visitor of our website. These Terms of Service apply to all users of our site, including without limitation browsers, vendors, customers, and contributors of content.

By using our site, you accept these terms in full. If you do not agree with any part of these terms, you must not use our website or purchase our products.

Products and Pricing

We make every effort to display our products, including colours, fabrics, and designs, as accurately as possible. However, we cannot guarantee that your screen's display of any colour or detail will be precise.

All prices are listed in the currency shown on our website at checkout. We reserve the right to adjust prices at any time without prior notice. Prices for products are subject to change, but changes will not affect orders that have already been confirmed.

We reserve the right to limit the quantities of any products we offer. We also reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Orders and Acceptance

When you place an order, you are making an offer to purchase the products in your cart. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.

If we cancel your order, we will notify you and issue a full refund to your original payment method. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Payment

Payment must be made in full at the time of placing your order. By providing payment information, you represent and warrant that you are authorised to use the designated payment method. We accept the payment methods listed on our Payment Methods page. All transactions are processed through secure, third-party payment gateways, and we do not store your credit card or banking details on our servers.

Shipping and Delivery

We ship to the delivery address you provide at checkout. Estimated delivery times are provided for reference only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or other circumstances beyond our control.

Once your order has been dispatched, you will receive a tracking number. Risk of loss and title for products pass to you upon delivery to the carrier.

Returns and Exchanges

We want you to love your dress. If you are not completely satisfied, you may return eligible items in accordance with our Return Policy, which is available on our website. Returned items must be unworn, unwashed, and in their original condition with all tags attached.

We reserve the right to refuse returns that do not meet our policy requirements. Return shipping costs are your responsibility unless the return is due to our error.

Intellectual Property

All content on our website, including text, images, graphics, logos, and design, is the property of GownGown or our content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, display, or create derivative works from any part of our site without our prior written permission.

User Conduct

You agree to use our website only for lawful purposes. You must not use our site in any way that causes, or may cause, damage to the site or impairment of its availability or accessibility. You must not engage in any fraudulent, abusive, or harmful activity while using our site.

Disclaimer of Warranties

Our products and website are provided "as is" and "as available" without any representations or warranties, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our site will be uninterrupted, error-free, or free of viruses or other harmful components. We are not responsible for any loss or damage arising from your use of our site or from your reliance on any information provided on our site.

Limitation of Liability

To the maximum extent permitted by law, GownGown shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our site or products. Our total liability to you for any claim arising from your purchase shall not exceed the total amount paid by you for the specific product in question.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless GownGown and our affiliates, officers, directors, employees, and agents from any claim, demand, or damage, including reasonable legal fees, arising out of your breach of these Terms of Service or your violation of any law or third-party rights.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of linked sites is at your own risk.

Privacy

Your submission of personal information through our website is governed by our Privacy Policy, which is available on our site. By using our site, you consent to our collection and use of your information as described in that policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our site after any changes constitutes your acceptance of the new terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which GownGown operates, without regard to its conflict of law principles. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Entire Agreement

These Terms of Service, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and GownGown regarding your use of our site and your purchases from us.

Contact Us

If you have any questions about these Terms of Service, please contact us at gowngown@outlook.com.